Marshall Headphones article
Common Marshall Headphones Mistakes to Avoid
Most problems with Marshall headphones are easy to avoid once you know what they are. Here are the six most common mistakes and how to fix them.
Most problems people encounter with Marshall headphones are avoidable with a small amount of knowledge. Here are the six most common mistakes — and how to correct them.
Mistake 1: Not Using the App
Many owners never download the Marshall Bluetooth app, and as a result never adjust the EQ from the default V-shape tuning. The default is intentionally bass-forward — it sounds punchy on rock and hip-hop but can overwhelm acoustic music, podcasts and detailed listening. Three minutes in the app adjusting the EQ makes a significant difference to the listening experience. The app is free and available on iOS and Android.
Mistake 2: Using Only One Device Without Multipoint
Marshall headphones with multipoint support can connect to two Bluetooth devices simultaneously. Many users don't set this up and instead manually disconnect from one device and re-pair with another every time they switch. Enabling multipoint in the app takes about a minute and removes this friction entirely. If you move between a phone and a laptop regularly, multipoint is one of the most practically useful features in the range.
Mistake 3: Letting the Battery Drain to Zero
Lithium-ion batteries in these headphones last longer when kept between 20% and 80% charge rather than regularly run to zero and charged to 100%. The 80-hour battery life on the Major IV means you rarely need to run it flat — charge every few days rather than running it to empty. Avoid leaving wireless headphones plugged in to charge indefinitely once full, as this can reduce battery capacity over time.
Mistake 4: Using Them in the Wrong Environment
On-ear models like the Major series provide minimal passive noise isolation — ambient sound leaks in significantly. Using them in a noisy commuting environment without the noise cancellation of the Monitor II A.N.C. often leads to turning the volume up too high to compensate, which risks hearing damage over time. If commuting and noise isolation are priorities, the Monitor II A.N.C. or the Motif ANC are better suited to the job.
Mistake 5: Ignoring Firmware Updates
Marshall headphones receive occasional firmware updates that fix Bluetooth connectivity bugs, improve battery management and sometimes adjust the default EQ behaviour. Skipping updates means missing these improvements. Check for updates via the Marshall app when you first receive the headphones and every few months thereafter. Updates take two to five minutes with the headphones connected and the phone close by.
Mistake 6: Storing Without the Case
They are built for durability, but the woven cables on the Major series and the leatherette ear pads on all models do deteriorate faster with poor storage. Folding the headphones when not in use (the Major IV folds flat), using the included bag or case and coiling cables loosely rather than wrapping them tightly all extend the life of the product. Replacement ear cushions are available but cost extra and take time to replace.
For setup guidance and app configuration, the setup guide covers both in detail.
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